SHERATON BUENOS AIRES HOTEL & CONVENTION CENTER, Buenos Aires – Your ideal downtown stay
Hotel Overview
Sheraton Buenos Aires Hotel & Convention Center - Luxury hotel with convention facilities near Basilica del Santísimo Sacramento
Located in Retiro, the traditional art district, this five-star hotel offers 739 rooms and suites over 24 floors, including five floors equipped for business travelers. The property features Buono Italian Kitchen for Mediterranean dining, Doce25 Lobby Bar, and Terrace Bar. Guests have access to Sheraton Fitness with resistance bands, free weights, and treadmills facing the outdoor pool. The hotel includes a 13,740-square-foot Libertador Ballroom, a full-service business center, and a shopping arcade with a travel agency, jewelry store, and currency exchange. Nearby attractions include Puerto Madero, San Telmo, and Palermo.
Additional perks of the hotel
Sheraton Club Lounge with complimentary breakfast and evening hors d'oeuvres
Shopping Arcade with beauty parlor, clothing shops, and fine art gallery
Indoor and outdoor pools, two tennis courts, and the largest spa in Buenos Aires
24-hour reception, concierge desk service, and multilingual staff (English, French, Spanish, Portuguese)
Pet-friendly policy (one dog or cat up to 18 kg allowed, $50 fee per stay)
On-site parking ($30 daily)
Rooms & Suites
The hotel offers 739 soundproof rooms and suites with wooden décor, marble bathrooms, and panoramic city or river views. Select suites include Club Lounge access. The San Martin Suite features a living room, full-size kitchen, and walk-in closets. All rooms provide 24-hour room service, premium bedding, laptop-compatible safes, and workspaces. Some rooms include bathtubs with grab rails and roll-in showers for accessibility.
Other conveniences
42-inch Plasma HDTVs in rooms
Mini-bar and tea/coffee facilities
Air conditioning and soundproof windows
Electronic room keys and laptop-friendly workspaces
Accessible vanities, lowered electrical outlets, and wheelchair-height toilets in select rooms
Ironing facilities and dry cleaning service
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Spa & wellness centre
- Sauna
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Bathroom telephone
Media
- AM/FM alarm clock
Hotel Location
Guest Reviews & Ratings
I had a mixed experience at this hotel. The rooms were spacious, which was great for us as we had a young child with us, but unfortunately, they felt too small. The service was a bit hit and miss, with an introduction to Almacen tango being a highlight, but some staff interactions fell short. The location was a blend of convenience between Recoleta District and Puerto Madero, but safety concerns marred it due to its proximity to a risky neighborhood. Dining options were varied and impressive in the Club Lounge, but overall not up to par for a 5-star hotel.
The hotel offers average rooms that are clean, quiet, and comfortable, providing a restful sleep. The service was pleasant, but there were some unsmiling and unhelpful staff members. The location, though convenient for the cruise terminal, has safety concerns due to the nearby dangerous neighborhood. The dining experience was great with a variety of food offerings. The facilities were satisfactory overall.
I was led to believe I was in a top hotel but turned out to be in a really outdated place stuck in the 80s. The room, though big and comfortable, had extremely dated furniture that seemed straight out of a high school in the 40s. Despite its age, it was cozy enough for us.
My stay at the hotel had its ups and downs. The room was a bit of a letdown with mould on the walls, ripped wallpaper, and a long walk from the elevators. On the bright side, the room had a sofa and dining table. The service was generally nice, but I experienced long lines at check-in and check-out. The hotel staff was helpful in providing excursion and shopping tips. The location was a mixed bag, with a great central position between Recoleta District and Puerto Madero, but near a dangerous area known as Villa 31. Dining was mediocre with limited options, and the facilities were average.
The hotel offers a comfortable stay with spacious and clean rooms, despite some issues with the shower. The location is convenient but could benefit from some updates. The service is polite and helpful, with some improvements needed. The dining experience is pleasant with room for enhancement.
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